The Foundation for Access to Rights - FAR is looking for a digital community liaison officer to join its team.
Candidate Requirements:
- Excellent written and spoken proficiency in Pashto.
- Excellent written and spoken proficiency in Bulgarian or English.
- Previous experience in direct and digital communication with asylum seekers, refugees, immigrants and stateless persons is an advantage;
- Previous experience working with vulnerable groups and skills in identifying needs is an advantage;
- Excellent communication skills;
- Knowledge and active use of social networks such as Facebook and TikTok and ability to digitally engage the Pashto-speaking community and moderate community groups on social networks.
- Initiative and ability to work independently.
- High emotional intelligence;
- Respect for human rights, professional boundaries and ethics;
- Willingness to work in a multicultural environment;
- Precision and broad-mindedness, teamwork skills and the ability to coordinate and support the work of other team members;
- Analytical thinking, meeting deadlines and accountability;
- Excellent office software skills such as Microsoft Office as well as online communication platforms (Zoom, Microsoft Teams, etc.) and social media.
Responsibilities:
- Responding to online queries, messages, and comments from asylum seekers, refugees, immigrants and stateless persons with the help of a team of experts and moderation guidance;
- Creating and leveraging opportunities for digital engagement with the Pashto-speaking communities in Bulgaria and disseminating credible information through social media and applications such as WhatsApp, Telegram, Viber or others among the migrant and refugee communities in Bulgaria based on the content of the Migrantlife platform.
- Identifying and referring asylum seekers, refugees, migrants and stateless persons for legal assistance to FAR lawyers through the "Request Assistance" form on Migrantlife.bg and assisting with translation in the provision of legal assistance;
- Following a protocol for assessing and identifying vulnerable cases and referring them to an expert if necessary;
- Collecting and analyzing queries worthy of attention and creating new content on FAR's information platforms;
- Continuously monitoring and familiarizing oneself with the information available on the information platforms of the
What we offer:
- Opportunity to work in a team with dedicated and experienced professionals in human rights, refugee and immigration law;
- Work in a leading human rights NGO that has extensive experience in protecting human rights, refugee and foreigner rights;
- Opportunity to contribute to improving human rights and the lives of specific vulnerable people through work;
- A friendly work environment, in a team with high ethics, empathy and a culture of mutual support;
- Opportunities to acquire new knowledge and professional development;
- Flexible working hours;
- Fair financial remuneration
Terms and conditions of employment
Civil contract with a commitment corresponding to half-time work with flexible working hours
Place of work: Sofia
Start of the activity: 15 September
Closing date to apply: 10 September 2023
Please send a short cover letter (up to 700 words), CV and the contact details of 2 people we can contact for a reference to office@farbg.eu with the subject "Application - DCLO - Pashto"
We will email the best candidates to complete the selection process.
